Professional cleaning for Airbnb and short-term rental hosts in Nairobi. A uniformed, vetted team handles every checkout, documented start to finish. One monthly subscription. Zero logistics on your end.
Most Nairobi Airbnb and short-term rental hosts are either doing it themselves or chasing cleaners who show up late, cancel without notice, or leave the unit not quite right. You find out when the guest messages – or worse, when the review lands.
No confirmation, no photos, no visibility. Every checkout is a question mark until you get there yourself.
The good ones are overcommitted. The available ones are inconsistent. And training new ones costs you time and energy you can't afford.
A single mention of "not clean" can cost a Superhost their status, their occupancy rate, and weeks of income. The algorithm doesn't forgive easily.
From the day you subscribe to every subsequent checkout – here's exactly what happens.
Tell us your unit size and location. We visit for a brief onboarding walkthrough, collect your key, and align with your booking calendar. One flat monthly fee – nothing else to think about.
Every time a guest checks out, our uniformed team arrives and cleans to The Host Standard. Hotel-quality bed-making, full staging, every room documented. For longer stays, we visit every other day to keep things fresh.
Every clean is photographed and logged, so there's always a record if you need one. Squeaky Clean tent card on the table. Unit ready. Done. Want to see it for yourself? Just ask and we'll send it over.
Your subscription covers both. You don't manage the schedule – we do.
Think hotel housekeeping – the kind that makes a room feel attended to without turning it over completely. Bathrooms cleaned, towels changed if dirty, bedding refreshed when needed, surfaces wiped, dusting and vacuuming where required. The place is left fresh. Guests who prefer not to be disturbed can decline – those visits don't count against your monthly total.
The full turnover. Every time a guest leaves – regardless of whether we were there the day before. This is The Host Standard in practice: documented, hotel-grade, non-negotiable.
Your subscription includes up to 20 completed visits per billing period across both visit types – the same for all unit sizes. When a long-stay guest declines a maintenance visit, that credit stays available for the back-to-back checkout periods that follow. Credits do not roll over: your billing period runs month-to-month from the anniversary of your sign-up date, and unused visits expire at each period end. The model works with your occupancy pattern, not against it.
Covers your regular cleaning plan in full. Busy month? We love that. We'll take care of you and bill extra sessions at a fixed rate, so you always know what to expect.
Overage visits above 20: KES 1,000/visit
Overage visits above 20: KES 1,300/visit
Overage visits above 20: KES 1,600/visit
A villa, a bigger unit, or more than one property to manage. We'll build a plan around it, together.
All plans are covered by a standard service agreement. New clients pay a one-month refundable security deposit on signing, held against any outstanding invoices.
Either party may exit with 30 days' written notice. Ad-hoc cleans, deep cleans, carpet and laundry services quoted separately.
Every checkout clean ends the same way: a Squeaky Clean tent card placed on the table, and a documented photo record of the job, ready whenever you want it. You don't need to watch over every clean. We do, and we keep the proof.
This is The Standard. Every property. Every checkout. No exceptions.
You don't need to watch over it. If something's ever wrong, you'll hear from us immediately. Otherwise, just ask and we'll send you the record.
Both uniformed, ID-verified, and reference-checked. No solo cleans. Your property is never in the hands of a single person.
Keys are signed out before each job and signed back in after. A full register is maintained and available on request.
Damage, maintenance problems, guest belongings – you hear immediately, with photos. Not at end of day. Now.
★ SQUEAKY CLEAN ★
Every checkout ends with a coral card standing on the table, telling your guest the space was cleaned and prepared just for their arrival. First impressions happen in the first sixty seconds. This is ours.
Guests staying longer see a quieter version between cleans, a cream card confirming the space was refreshed while they were out. It reassures without interrupting, so by the time a new guest checks in, that first coral card still lands the way it should.
The Host Standard was founded on one insight: the Nairobi hosts running short-term rentals who most need a reliable, professional cleaning service are the ones most let down by existing options.
We're not a cleaning marketplace or an agency. We're a service built with operational discipline – every clean documented, every team member accountable, every host kept in the loop in real time.
Six years as an Airbnb host – managing up to 15 units across Nairobi, Nakuru, and Kisumu – gave Cindy an exact picture of what hosts need and how rarely they get it. She leads business strategy, client relationships, and everything that brings new hosts to The Host Standard.
Six years cleaning and running operations across up to eleven short-term rental properties in Nairobi. Christina knows exactly what a proper turnover takes – and what corners look like when they've been cut. She leads every team, manages every schedule, and signs off on every clean.
Every team member is ID-verified and reference-checked before their first job – no exceptions.
Our team arrives in uniform on every job. Your guests and building management know exactly who's in the building.
Full key register. Signed in and out every job. Stored securely between visits, available when you want it.
Every clean logged, photographed, and tracked. You have a full record available on request.
Cleanliness can make or break an Airbnb listing. These are actual guest reviews from properties Christina's team cleans – including our own units – going back to 2023. See the standard for yourself, then let's partner on yours.
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A maintenance visit is hotel housekeeping – bathrooms fully cleaned, towels changed if dirty, bedding refreshed when needed, surfaces wiped, dusted, mopped, vacuumed. The unit is left fresh. A checkout clean is the guaranteed full turnover: bedding always changed, every room cleaned to The Host Standard, unit fully staged, and photographed for the record. Both are included in your subscription.
No problem – guests can decline if they prefer not to be disturbed. When they do, that visit simply doesn't count against your 20-visit total for that billing period. Credits do not roll over to the following month – your billing period runs from the anniversary of your sign-up date. Checkout cleans are mandatory regardless.
Each completed visit above 20 is billed at the overage rate: KES 1,000 (1BR), KES 1,300 (2BR), or KES 1,600 (3BR). These are invoiced separately at month end, clearly itemised. Most months you won't reach the cap – especially when long-stay guests decline some maintenance visits.
Cleaning supplies are provided by you, the host, and kept at the property. We'll flag when supplies are running low. If you'd rather not manage it, we keep hotel-grade linen, cleaning products, and guest amenities in stock, invoiced as a simple add-on to your subscription.
Everything runs through one WhatsApp Business number. You receive 24-hour advance notice before each scheduled clean, and any damage or maintenance issue the moment it's found, with photos. Every clean is documented on our side too. If you ever want to see it, just ask and we'll send it straight to your WhatsApp. You always deal with the company, not individual cleaners.
Yes. Give us 7 days' written notice and we'll pause your subscription for the unoccupied period. Your service resumes on an agreed restart date. Either party can exit the agreement with 30 days' written notice via WhatsApp or email.
We currently operate in Westlands, Kilimani, Lavington, Parklands, and Kileleshwa. If your unit is just outside these areas, WhatsApp us and we'll confirm whether we can accommodate you.
Your next checkout is already on the calendar. Let us handle it – and every one after that.
From KES 15,000/month · Standard service agreement · One-month refundable deposit on signing
